How does the organization manage those technologies?

University of Phoenix has a web based online educational system

1.      12 persons for the university’s 50 plus servers.

2.      IT department uses Windows 2000 to operate a Web Frame on an internet backbone.

3.      Special servers handle

·         Online course material

·         Online student applications

·         Financial aid applications

·         10 to12 e-campus servers handle the student and faculty Web site

4.      IT department maintain three servers for the classroom

·         Five for undergraduate courses

·         Five for graduate courses

·         Four for general studies

5.      UOPX operates a 24x7 telephone call center with 350 persons to assist students, faculty members, staff and applicants. To communicate with the system, the information is available in the student’s portal and university website.